Last updated: 14th June 2024
1. Introduction
Welcome to our Privacy Policy. At Scan Survey Ltd., we are dedicated to safeguarding the privacy of our website users and clients. This policy details how we collect, use, and protect personal information in accordance with the General Data Protection Regulation (GDPR).
2. Personal Data Collection and Use
We may collect and process the following types of personal information:
- Name, email address, phone number, and other contact details.
- Information provided through forms on our website or in person, such as project details and site locations.
- Data collected through cookies and other tracking technologies, including user IP addresses and website usage data.
The personal data we collect is used for:
- Providing surveying services, communicating with clients, and fulfilling contractual obligations.
- Responding to inquiries and requests for information.
- Improving our website, products, and services.
- Complying with legal and regulatory requirements.
- Protecting our website and users by blocking malicious and harmful traffic, including spam.
3. Third-Party Tracking Applications
We utilise various third-party tracking applications, including:
- Google Tag Manager (GTM)
- Google Fonts
- Contact Form
- Real Time Visitor Traffic
- Cookie Notice & Compliance
- Yoast SEO (Search Engine Optimization)
4. Other Third-Party Applications
Additional third-party applications we use include:
- Autoptimize
5. Legal Basis for Processing Personal Data
Our processing of personal data is based on one or more of the following legal grounds:
- Consent: We obtain explicit consent for collecting and processing personal data.
- Contractual necessity: Processing is necessary to fulfil a contract or agreement.
- Legal obligation: Processing is necessary to comply with legal or regulatory obligations.
6. Disclosure of Personal Data
We may share personal data with third-party service providers, such as IT and marketing services, to assist in delivering our services. We ensure that all providers comply with GDPR and only disclose personal data necessary for these purposes.
Personal data may also be disclosed to law enforcement agencies, regulatory bodies, or other third parties as required by law or to protect our legal rights.
7. Data Retention
Personal data is retained only as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. Once no longer needed, data is securely deleted or anonymised.
8. Data Subject Rights
Individuals have the following rights concerning their personal data:
- Right to access and obtain a copy of personal data.
- Right to rectify inaccurate or incomplete personal data.
- Right to erasure of personal data.
- Right to restrict processing of personal data.
- Right to object to the processing of personal data.
- Right to data portability.
To exercise these rights, please contact us using the details provided.
9. Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, or alteration. Our security procedures are regularly reviewed and updated to ensure ongoing protection.
10. Links to Other Websites
Our website may contain links to external sites that we do not operate. Clicking on these links may redirect you to third-party sites with their own privacy policies and practices. We are not responsible for the content or privacy practices of these external sites and recommend reviewing their privacy policies.
11. Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age. If you believe your child has provided us with personal data, please contact us immediately so we can remove it from our systems.
12. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be communicated by posting the revised policy on our website.
13. Contact Us
If you have any questions or concerns about our Privacy Policy or the processing of your personal data, please contact us using the information provided below:
- Phone: 07939 888 533
- Email: contact@scansurvey.co.uk